‘I’m a first time buyer and was therefore a complete novice when it came to mortgages and the whole process of buying a property. I was referred to Search Mortgage Solutions by an estate agent who I had contacted to try and arrange to view some properties and I met up with David. David listened carefully to my personal circumstances and explained in clear jargon free language the options that would be open to me and the service that Search Mortgage Solutions could offer. David’s manner was calm and friendly and I felt able to take my time and ask any questions that I needed to. At no point did I feel that I was being pressured or given the hard sell as I did with one previous mortgage company that I had spoken to. I quickly felt I could trust David and decided that Search Mortgage Solutions were the company that I wanted to deal with. After David explained the risks and benefits of various kinds of mortgages I went away to think things through and decided that a fixed rate mortgage for two years would best suit my needs.
I stayed in touch with David as I pursued various properties and he was always easy to contact, happy to give advice and accommodating if I wished to meet up or speak on the phone. Initially I pursued repossession properties and understanding how competitive a market this is David committed to provide me with a mortgage reference within 24 hours at any point which I needed one.
Eventually I found a property and expressed the need to work to extremely tight timescales as the letting contract on my current property expired within a month I was in fear of being left homeless. David immediately found me the best mortgage which met my needs and also had ready backup options in case my application was unsuccessful. David fully understood my need to move quickly and did everything he could to speed things up – even at one point walking across town to pick up further information needed by the lender from me whilst I was at work. My mortgage was secured with maximum efficiency and I was able to fully complete my move in just over 3 weeks, something my friends and family who have experience of buying properties still struggle to believe.
Search Mortgage Solutions offered a thorough and comprehensive service and David was also able to find me the most appropriate life insurance cover, again quickly helping me to understand and choose my best options in an area where I had no previous knowledge or experience. Furthermore Search Mortgage Solutions are paid by the lender and therefore offered me this fantastic service free whereas other companies that had offered me advice would have charged. I will not consider using anyone but Search Mortgage Solutions when my fixed rate expires and I need to find another mortgage in two years time.’
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